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FAQ

Questions about running your cafe on Parly

Straight answers. No sales pitch.

Your sheet records what you counted. It doesn't know what you sold, so it can't tell you what you used, what each drink earns, or what to order. Parly reads your Square for that part, and the count moves to a phone. Keep the sheet running alongside until you trust the numbers.

Square counts what it sells as finished items and emails you when one runs low. Its recipe feature is a beta on paid plans, and it doesn't follow modifiers or sizes, so an oat-milk latte uses no oat milk in Square. Its paid plans let you write purchase orders by hand, one supplier at a time. Suggested quantities come only with a paid add-on, on top of a paid plan. Parly reads your Square and does the rest: every modifier, every size, one order per supplier timed to its cutoff. (Checked against Square's own support pages, September 2026.)

No. Parly reads Square only: it needs your Square sales to work out what each drink used. Email hello@getparly.com and we'll tell you if that changes.

Gut feel works until the Saturday you run out of oat milk at noon, or until the drink that quietly keeps the least is your bestseller. Parly doesn't replace what you and your manager know. It writes it down the same way every time, so the count, the order and the numbers keep going when someone is off.

Restaurant inventory software is built for kitchens and groups: invoice scanning, many locations, a sales call and a setup project. Parly is built for one cafe on Square, inside a working cafe. You sign up, connect Square and count the same day.

The count runs on a phone while someone walks the stockroom, one number per item. Tasks land on the right person's list around your count days and supplier cutoffs. Team members see counts and tasks, never your sales, margins or wages. At Cafe Le Gaz the managers have run every recent count.

Five read-only permissions, and that's the whole list: your orders and sales, your item catalog, your team's timecards, your team members, and your business and location details. No payments access, no customer list. Parly can't create, edit or delete anything in your Square, and it never sends an order to a supplier: you confirm each one. Disconnect in Parly or revoke it in your Square Dashboard any time.

To connect Square, you sign in with your Square owner login and Square sends you back. Your menu and last 30 days of sales then come in on their own. Adding your stock items is the longest part: type them in, import a sheet, or start from our cafe list. Reports start when Square syncs; ordering starts once your drinks have recipes.

If you don't upgrade, your cafe moves to Free a few days after the trial ends. There's no card on file, so nothing is charged, and everything you entered stays. If you do upgrade, you can cancel from Billing whenever you want, with no cancellation fee, and your plan runs to the end of the time you paid for.

If Parly isn't earning its keep, email mark@getparly.com within 30 days of your first payment and get that payment back in full. It covers the first payment only, monthly or yearly. Mark makes the refund himself, and your cafe moves to Free when he does, with everything you entered kept.

Counting, your items and your suppliers keep working, and new items stop at 30. Recipes, suggested orders, reports, tasks and Ask Parly wait for Pro, and everything you entered stays. Square keeps syncing while your team uses Parly. If nobody opens Parly for 14 days, the sync pauses, and it catches up the next time someone does.

Parly was built for one cafe, not a chain. Two things cost a small shop money without showing up anywhere: the order that comes in heavy and sits on a shelf, and the order that comes in light and sends someone on a retail run. Parly sizes each order from what you actually used, before the cutoff.

Still wondering if it fits your shop? See it on your own numbers.

No credit card. Cancel anytime. Or email your question to mark@getparly.com.